Faxback NET SatisFAXtion 9.0 - Fax Server Manual Manual de usuario descargar pdf (Pagina 18)

Section2ServerAdministrator

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2.1HowFaxesFlowThroughtheSystem

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2.1.1Queues

There are four important queues in NET SatisFAXtion. Any fax that is processed by the server is                

stored in one or more queues. The fax server’s queues should stay relatively empty. If the queues                

growinsizeovertime,itcanbeananindicationthatsomethingismisconfigured.

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Scheduled Queue: This queue stores outbound faxes waiting to be sent. Faxes that are converting,              

faxes that failed and are waiting to retry, and faxes that are scheduled to send in the future will                  

waithere.

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ActiveQueue:Thisqueuecontainsallfaxesthatareactivelysendingorreceiving.

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Outbox (Sent Queue): Delivery notifications are stored here before they are delivered to the             

sender. Some clients (notably FAXability) will only collect notifications when the user specifically            

checks. All other clients will retrieve notifications in real time and nothing should be left here               

longerthanafewseconds.

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Inbox (Received Queue): Received faxes are stored here before they are delivered to the             

receiver. Unrouted faxes (delivered to Postmaster) will remain here until manually routed. Some            

clients (notably FAXability) will not retrieve faxes in real time since the client application is not               

runningallthetime.

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2.1.2OutboundFaxes

A fax is sent to the fax server from a client. NET SatisFAXtion validates the phone number. The                 

fax server places the call using a configured fax device. When the fax completes, a status               

notificationissentbacktotheclient.

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2.1.3InboundFaxes

A call comes in from a configured fax device. NET SatisFAXtion answers the call and begins               

receiving the fax. Once the fax is completely received, the fax server makes a decision where to                

send it based on fax server configuration. If the fax server is set to auto routing, the fax is                  

deliveredittotheclientimmediately,elsethefaxwillsitintheinboxuntilmanuallyrouted.

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2.2FaxDevices

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The term “fax device” refers to the means by which the NET SatisFAXtion fax server sends or receives                 

faxes from other fax machines or fax servers. Fax devices can be a traditional PCI fax card, an onsite                  

VoiceoverIPmediagateway,orevenaSIPproviderusedovertheopenInternet.

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The ‘ReDetect Fax Devices’ utility allows you to add/remove fax devices as well as change the number of                 

ports allocated to each device. The total number of ports that can be configured is controlled by your                 

product key. The fax service will be stopped by ‘ReDetect Fax Devices’ utility before any changes can be                 

made.Theservicewillberestartedwhenchangesarecompleted.

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The ‘Change Server Settings’ utility allows you to modify settings on existing ports. Click the ‘Hardware               

ProprietaryFaxBack,Inc.2014 18

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Faxback NET SatisFAXtion 9.0 - Fax Server Manual Manual de usuario Pagina 18

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