
NETSatisFAXtionrecordstheotherfaxdevice’sCSIDinitstransactionlog.
CSID is up to 20 characters long and can include letters, numbers, spaces and symbols. It is a good idea
to set CSID to either your main fax line, a contact phone number, or your company name so that
recipientscanidentifythesender.CSIDcannotbeblank.
CSID is initially configured during installation or ‘ReDetect Fax Devices’. You can configure CSID
afterwards in the ‘Change Server Settings’ utility, located at Start ⇨ Programs ⇨ NET SatisFAXtion ⇨
ChangeServerSettings.Clickonthe‘FaxHardwareSettings’buttonandchangetotheGeneraltab.
ClicktheChangebuttonnexttoCSID,enteryourCSID,andclickOKwhenfinished.
2.2.1.3FaxSpeed
Fax speed is controlled by three things: the maximum speed the sender supports, the maximum speed
the receiver supports, and what speed the phone lines and telephone network can support. The lowest
of these three speeds will be used. For example, if the sender supports speeds up to 14,400, the
receiversupportsspeedsupto12,000,butthelinecanonlysupport9600,thefaxwillbesentat9600.
Therearetwocommonreasonstochangetheallowedfaxspeed:
● Prevent Slow Faxes: At the lower speeds faxes can take an unusually long time to send or
receive. It is useful to increase the minimum allowed speed to 9600 to disallow faxes from using
very slow speeds. If the line quality is poor enough that the fax cannot be sent or received at
9600,itwillfailinsteadofusinglowerspeeds.
● Troubleshooting Poor Line Quality: If line quality is poor and many faxes are failing with
communication errors, success rate may be slightly improved by decreasing the maximum
allowedfaxspeedto9600.
You can configure the speeds allowed for sending and receiving in the ‘Change Server Settings’ utility,
located at Start ⇨ Programs ⇨ NET SatisFAXtion ⇨ Change Server Settings. Click on the ‘Fax Hardware
Settings’button.SelectaportandclickAdvanced.
2.2.2VoiceoverIP(VoIP)
Licensing:VoiceoverIPrequirestheIPFaxfeature.
ProprietaryFaxBack,Inc.2014 20
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