Faxback NET SatisFAXtion 9.0 - Fax Server Manual Manual de usuario descargar pdf (Pagina 54)

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Note that the user added to the group still gets its own copy of the fax, and should be routed off of the                      

faxservertoeitheranemailaddressortoaMicrosoftFaxclient.

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2.6OutboundFaxes

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2.6.1ErrorandRetries

When NET SatisFAXtion tries to send a fax and gets an error, one of two things happen. Either the error is                    

retryable and the fax moves to the Scheduled Queue to wait to retry, or the error is nonretryable and gets sent                    

backtothesender.

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Retryable errors are those errors that are generally intermittent and another attempt at faxing may go through.                

Forexample,“busy”and“noanswer”errorsareretryable.

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Nonretryable errors are permanent failures when trying to send the fax again is not going to succeed and it is                   

not an efficient use of phone or processing time attempting the fax again. For example, “no dial tone” and                  

“numbernotinservice”errorsarenotretryable.

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The Microsoft Fax client manages its own retries. None of the serverside retry settings apply to faxes sent by                  

MicrosoftFax.

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2.6.1.1NumberofRetries

By default, the fax server will retry a fax three times (four attempts total). This can be configured in the                   

Change Server Settings utility, Start ⇨ Programs ⇨ NET SatisFAXtion ⇨ Change Server Settings. Click              

theFaxHardwareSettingsbuttonandchangetotheGeneraltab.

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2.6.1.2IntelligentRetry

“Intelligent Retry” is a method that resumes a partially successful fax from where it left off. If a fax fails                   

in the middle, on a retry the first page will be resent (usually the cover sheet), and then the remaining                   

pageswillbesent.Thispreventsresendingofsuccessfulpagesandreducesthecalltimeoftheretries.

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For example, a 10page fax is sent, and it fails while sending page 7. On a retry, the fax server will send                     

page 1, then pages 7 through 10. If it fails again on page 9, the fax server will send page 1, then pages                      

9through10.

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2.6.1.3RetryInterval

“Busy” errors are retried after 60 seconds. All other retryable errors are retried after 15 seconds. These                

values can be customized with the busy_call_send_retry_seconds and send_retry_seconds respectively,         

see4.2.1.1ICANFaxGlobal.

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2.6.1.4WhichErrorsareRetries

In general, all normal “call progress” errors are retryable, such as “busy” and “no answer.” Also all                

transmissionerrorsareretryable.

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The exact error codes that are retried are driverspecific. See the appropriate section in 4.1 Error Code                

Referenceforalistofallerrorcodesandwhethertheyareretryable.

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2.6.1.5CustomizingRetryableErrors

In some environments, certain errors are actually retryable when normally they are not, and vice versa.               

It is possible to reclassify particular error codes as retryable with also_retry_errors, and others as              

nonretryable with dont_retry_errors. See 4.2.1.1 ICANFax Global and appropriate section in 4.1 Error            

CodeReferenceformoredetail.

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2.6.2DialingtheSameNumberMoreThanOnce

By default the fax server will only send one fax to any given number at the same time. Any                  

additional faxes to that number will queue up in the Scheduled queue until the first fax completes.                

Thisisbecausemostfaxnumbersarefaxmachinesthatcanonlyhandleonefaxcallatatime.

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To disable this behavior, allowing the fax server to send more than one fax to a number at the                  

ProprietaryFaxBack,Inc.2014 54

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