
Set the number of DTMF Tones your phone switch is passing. Commonly this is the last 4 digits
of the DID numbers assigned to your inbound fax users. Also included is a setting for no dial
toneforoutboundcalls,shouldyourPBXnotprovidedialtoneontheline.
2.5.1.9RefusingUnroutedFaxes
If you only route to individual users and not to groups, it is possible to have the fax server reject calls to
unassigned DIDs. When a call comes in, the DID is examined to see if it is assigned to any user (not
group)onthesystem.Ifsoitisanswered,ifnotitisrejectedasbusy.
[HKEY_LOCAL_MACHINE\SOFTWARE\FaxBack\CASDrive]
"RefuseUnroutedCalls"="1"
2.5.2RoutingtoUsersandGroups
There are two fundamental routing methods: routing to a single user, or routing to a group of
users.
2.5.2.1RoutingtoUsers
User routing is simply the association of a single DID or line to a user account. When the fax is received,
thefaxissenttothespecifieduser.
To assign a DID to a user, run the Administration program and log in. Go to the User Administration
section using the View ⇨ User Administration menu. Select the user you wish to route to, rightclick on
it and select Modify User. Change to the Routing tab. In the Identifier box, enter the DID string you
wishtoroutetothisuser.
To assign a line to a user (note that you cannot use line routing with VoIP or T1/PRI equipment), run
the Administration program and log in. Go to the User Administration section using the View ⇨ User
Administration menu. Select the user you wish to route to, rightclick on it and select Modify User.
Change to the Routing tab. Click the Line dropdown box and select the line you wish to route to this
user.
2.5.2.2RoutingtoGroups
Group routing is the association of a single DID or line to a group. This enables a single fax to be sent to
multipleusers.Whenthefaxisreceived,thefaxissenttoeachmemberofthegroup.
To assign a DID to a group, run the Administration program and log in. Go to the User Administration
section using the View ⇨ User Administration menu. Select the group you wish to route to, rightclick
on it and select Modify Group. Change to the Routing tab. In the Identifier box, enter the DID string you
wishtoroutetothisuser.
To assign a line to a user (note that you cannot use line routing with VoIP or T1/PRI equipment), run
the Administration program and log in. Go to the User Administration section using the View ⇨ User
Administration menu. Select the user or group you wish to route to, rightclick on it and select Modify
User or Modify Group. Change to the Routing tab. Click the Line dropdown box and select the line you
wishtoroutetothisuser.
ProprietaryFaxBack,Inc.2014 48
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